The waste assortment for roughly 13,000 households in southwest Edmonton was missed final week as a result of challenges from contractors in adapting to the brand new system

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Dustin Cook

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07/09/2021July 9, 2021Read for 2 minutes 10 comments Approximately 13,000 households in southwest Edmonton did not have their rubbish picked up in the first week of the new cart system last week. Approximately 13,000 households in southwest Edmonton did not have their rubbish picked up in the first week of the new cart system last week. Photo by Ian Kucerak /Postmedia, file

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Approximately 13,000 households in southwest Edmonton missed their garbage collection during last week’s heat wave, and the city is urgently deploying additional teams to correct the problem.

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The missed collection of leftover food, recycling and trash was due to training and staffing challenges faced by the contract collector during the first week of the new cart system in the southwest of the city. These communities began segregated collection on the week of June 28, the fourth of six phases the city made in its gradual transition to the new system.

A third-party company provides waste collection services to half of Edmonton’s single-family homes, and the city is working with the provider to resolve the collection problems so they don’t recur. Urban garbage collectors were dispatched this week to assist the contractor crews in collecting any remaining carts that went missing by the end of this week. The residents can expect the collection to take place next week on the regularly scheduled day.

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“The city thanks the Edmontonians for their patience as we work through the new collection changes. The city will extend the grace period in the affected areas by two weeks, during which small bugs will be fixed and then collected in order to facilitate the transition to the new car-based system for residents, ”said city spokeswoman Anna Kravchinsky in a press release Thursday afternoon. “Waste Services is working with the contractor to resolve these issues and will continue to provide support until they are resolved.”

Additional staff, vehicles and a refined training process will be added to address the issues that led to the delays to ensure all collections are completed on time in the future, the city said.

Canadian Union of Public Employees Local 30 President Eric Lewis said this issue was an indication that city services should be provided in-house rather than by third parties. The union represents the municipal waste collectors who serve the other half of the city. Lewis said he expected problems to continue if the service remained under a private company.

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“When the city did the same work under similar conditions, operations went smoothly. If the city had more services in the house, such problems would not arise, ”Lewis said in a statement. “When you privatize, you reduce the quality and level of service as the private company is cutting back to maximize its profits.”

These concerns emerged after the city council agreed to “reinvent services” 16 out of 18 recommended actions in the city’s plan, including developing an expression of interest to outsource the operation of the city’s three golf courses, adding up to 26 jobs in the city City would affect. The city is also making progress on a call for proposals to privatize the cleaning and maintenance of buses, cutting more than 100 city jobs to save $ 1.2 million annually.

If the waste has not been collected by 10:00 p.m. on the day of collection, residents are asked to report the error via the WasteWise app, online or by calling 311. As part of the new wagon collection system, recycling and the green biowaste bin are collected every two weeks in the summer with the black garbage truck.

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