Edmonton public transportation customers will quickly be capable to e book a experience instantly from their smartphone

Starting April 25, Edmonton public transport users will be able to book On Demand transit shuttles through an app.

These 57 accessible shuttles will connect 37 districts and 16 large senior residences to a nearby transport hub to improve convenience while ensuring everyone has access to their city.

Each customer must make a booking before boarding a shuttle bus to ensure there is enough space for everyone. Transit users can use the Edmonton On Demand Transit app to plan a trip right from their smartphone.

Customers can also book a shuttle by signing up on the City of Edmonton website or calling 780-496-2400.

The on-demand transit service is offered Monday to Friday from 6 a.m. to 10 p.m., Saturday from 9 a.m. to 7 p.m. and Sundays and public holidays from 10 a.m. to 6 p.m.

Rides can be reserved up to an hour in advance. Once a booking request is received, drivers will have to wait up to 30 minutes to be picked up (or 60 minutes outside of peak hours) and will be given a time to meet the shuttle at a designated location.

On Demand Transit is operated as a two-year pilot program on behalf of the city by PWTransit Canada in partnership with Via, the leading provider of TransitTech.

Both companies have extensive experience providing on-demand transit services in Canada, according to a press release from the City of Edmonton.

“This shared ride service is supported by Via’s advanced software algorithms, which bring multiple passengers traveling in the same direction together in a single vehicle for fast and efficient journeys,” the press release said.

Starting Wednesday April 15, customers will have access to these tools to pre-set their accounts so they can start booking trips when the service launches on April 25.

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